Organization Size and Market In addition to choosing what type of sovereign cloud and licensing route to go, you must…
Describe How to Create a Support Request Support requests for Microsoft 365 issues are typically raised through the Microsoft 365…
Describe Support Options for Microsoft 365 Services In addition to the support options already mentioned, customers can also purchase paid…
Describe Service Level Agreements Microsoft 365 has aservice-level agreement (SLA) attached to it. An SLA details the service provider’s commitment…
Service-Level Agreement Coverage In the Microsoft 365 and Azure clouds, Microsoft services generally go through the following stages of availability:…
General Availability General availability (sometimes called general release), or simply GA, means that a product has matured to the point…
Service Health Dashboard The Service health dashboard has the most comprehensive information regarding service health status and availability and should…
Directory Sync Status Page The Directory sync status page shows general information about your Microsoft 365 tenant’s Azure AD Connect…
What Is Azure Virtual Desktop? Azure Virtual Desktop was previously known as Windows Virtual Desktop (WVD). AVD officially launched in…
What Does Microsoft Azure Virtual Desktop Do? Azure Virtual Desktop is a desktop-as-a-service (DaaS) offering that allows customers to run…