Direct Billing Direct billing is the simplest form of license acquisition—the customer organization purchases the licenses directly from the Microsoft…
Azure Virtual Desktop User Session Connectivity and Security Azure Virtual Desktop uses TLS 1.2 for all connections from the clients…
Assess Existing Physical and Virtual Desktop Environments It is important to choose the correct user profile size for the Azure…
Plan and Configure Name Resolution (DNS) for Active Directory (AD) and Azure Active Directory Domain Services (Azure AD DS) DNS…
Describe the Differences between Licensing Levels Microsoft offers a wide range of licensing plans and options designed to fit the…
Suite Licensing Many Microsoft 365 products are available as part of a suite. You’re likely already familiar with many of…
Describe How to Create a Support Request Support requests for Microsoft 365 issues are typically raised through the Microsoft 365…
Describe Service Level Agreements Microsoft 365 has aservice-level agreement (SLA) attached to it. An SLA details the service provider’s commitment…
Service-Level Agreement Coverage In the Microsoft 365 and Azure clouds, Microsoft services generally go through the following stages of availability:…
Directory Sync Status Page The Directory sync status page shows general information about your Microsoft 365 tenant’s Azure AD Connect…