Direct Billing Direct billing is the simplest form of license acquisition—the customer organization purchases the licenses directly from the Microsoft…
Azure Virtual Desktop Limitations The Azure platform and Azure Virtual Desktop control plane have some limitations that need to be…
Assess Existing Physical and Virtual Desktop Environments It is important to choose the correct user profile size for the Azure…
Recommended Operating Systems for an Azure Virtual Desktop Azure Virtual Desktop supports different operating systems for different purposes. Table 2-2…
Describe License Management License procurement can happen through an agreement (either directly with Microsoft or through a license reseller) or…
Suite Licensing Many Microsoft 365 products are available as part of a suite. You’re likely already familiar with many of…
Organization Size and Market In addition to choosing what type of sovereign cloud and licensing route to go, you must…
Describe How to Create a Support Request Support requests for Microsoft 365 issues are typically raised through the Microsoft 365…
Describe Support Options for Microsoft 365 Services In addition to the support options already mentioned, customers can also purchase paid…
Service-Level Agreement Coverage In the Microsoft 365 and Azure clouds, Microsoft services generally go through the following stages of availability:…